The NSW Pet Registry Helpline will be closed from 21 December 2024 — 5 January 2025.
For urgent pet matters please contact your local council.
Wishing you and your fur babies a safe and happy festive season.
NSW Pet Registry Helpline
Technical support
Email: [email protected]
Call: 1300 134 460
Our dedicated team is available Monday to Friday, 9:00 am to 4:30 pm.
When to contact your council
Your local council can help you complete pet-related tasks if you cannot do this through the NSW Pet Registry. This includes:
- transferring ownership of a pet
- updating your contact details or information about your pet
- paying your pet registration fee
- paying annual permit fees over the counter
- reporting issues with dogs and cats in your community
You may need additional forms or documentation to help with your enquiry.